City launches snazzy new $52,900 website. Hey Mario, take a hint!

For the state’s largest city you’d think Bridgeport would be far more technologically advanced than it is.

Take, for instance, the Democratic Town Committee. The closest thing that group has to a website is the one for Chairman Mario Testa’s restaurant.

Even Democrats in small municipalities like Newtown have their own websites.

So it’s with great relief that I’m able to share the news the city itself has upgraded its own website with a snazzy new look and more user-friendly features. Read all the info below, care of Mayor Bill Finch’s administration.

Now if the website would only let reporters communicate with city personnel without having to go through Finch’s office. That would be a real upgrade!

Bridgeport last updated the municipal website in 2009 at a cost of $100,000.


City Launches New Website
Provides easy access, improved navigation

BRIDGEPORT, CT (December 11, 2012) – Mayor Bill Finch today announced the launch of a newly redesigned website for the City of Bridgeport. The website, which can be accessed today at, offers a cleaner, more modern design and improved navigation helping residents, visitors and businesses easily access information, resources and services.

“The new website reflects the diverse audiences who visit, offering our residents, visitors and businesses very distinct portals of targeted information,” said Mayor Finch. “We researched several successful municipal websites from across the country and incorporated strategies that would best serve everyone who visits our website.”

Following municipal website design best practices, the redesigned website allows for easy, one-click from the homepage access to BConnected, the City’s citizen service request system, meeting minutes and agendas, along with news and announcements. The new design breaks up the site into four sections or portals: Living, Visiting, Business and BConnected-City Services to provide users more direct access to the pages and information that are most frequently visited.

New website features include:

  • Easy to navigate portals for residents, businesses, visitors and those seeking City Services.
  • Easy access to the City’s BConnected online City Services application to submit service requests and report issues.
  • A BConnected “Citizen Portal,” which is an interactive knowledge database that provides answers to users’ most frequently asked questions such as ‘Where can I get my birth certificate?’
  • Improved neighborhood pages.
  • A “City Highlights” feed to promote upcoming events and programs happening in Bridgeport.
  • A “Get Involved” page that provides residents with information about volunteer opportunities.
  • An emergency warning system, which when activated in the event of a citywide emergency, will include critical information displayed in a red bar at the top of the website.
  • A “Promotions” box on the homepage will offer ticket giveaways, trivia contests and much more.

The City worked with Connecticut-based QScend Technologies, Inc., an industry leader in Web-based software solutions and services for municipalities, to develop the new website. The website design was an extension of the City’s relationship with QScend, which also developed the City’s BConnected Citzen Service Request technology and smartphone applications. The cost of the new design was $52,900.

Brian Lockhart