Bank of America’s Web site was reportedly down for the vast majority of its customers Friday afternoon.
An estimated 80 percent of customers were not able to access their accounts at 5 p.m. ET as a result of a “major Internet outage,” the Boston Globe reports. Issues were first reported to the nation’s largest bank around noon.
The bank tweeted early Friday afternoon: “Our website is available. However, some customers are having intermittent issues with access. We are working to determine the root cause.”
By 6 p.m., the bank was personally assuring users that “[t]here should not be any impact to the use of your debit card,” and that “[we] are working to resolve [the issue].”
A bank spokesman told the paper a cause was still not yet known, but a cyber attacked had been ruled out.
By 7 p.m., Tech Talk was able to access bankofamerica.com, although other users still reported outages.
