The awards came for “distinctive overall satisfaction in service,” the bank said.
That award was bestowed on just 34 of 750 banks of all sizes that were evaluated, the release said.
Webster Bank earned honors in the National Overall Client Satisfaction and Northeast Regional Overall Client Satisfaction categories.
The awards are based on interviews with nearly 14,000 middle market companies from across the country. Selected banks received a score of 95 percent or better of “excellent” ratings above the average.
“We are pleased to be recognized by Greenwich Associates as a top performing financial institution two years in a row,” said John Ciulla, executive vice president, Commercial Banking at Webster, in a release. “This reaffirms Webster’s investment in providing an exceptional customer experience and how we value our deep and longlasting relationships.”
From the release:
Greenwich Associates provides research-based strategy management services for financial professionals and is the most trusted firm offering comprehensive consulting and research capabilities in institutional financial services. Companies earning a Greenwich Excellence Award have been recognized by their clients as providing the industry’s best in quality of products and services.
Webster Financial Corporation is the holding company for Webster Bank, N.A. With $21 billion in assets, Webster provides business and
consumer banking, mortgages, private banking, trust and investment services through 168 banking offices; 310 ATMs; telephone banking;
mobile banking; and the Internet. Webster Bank owns the asset based lending firm Webster Business Credit Corporation; the equipment
finance firm Webster Capital Finance Corporation; and provides health savings account trustee and administrative services through HSA
Bank, a division of Webster Bank. Member FDIC and equal housing lender. For more information about Webster, including past press
releases and the latest annual report, visit the Webster website at www.websterbank.com or follow us on LinkedIn
http://linkedin.com/company/webster-bank and Twitter https://twitter.com/WebsterBank.