Xerox to acquire ISG Holdings

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Xerox has entered a definitive agreement to acquire ISG Holdings for $225 million, creating a comprehensive workers’ compensation suite of offerings for clients in the property and casualty insurance industry.
In addition to Xerox’s current workers’ compensation business offered through CompIQ, Xerox will add ISG subsidiaries StrataCare, based in Irvine, Calif., and Bunch CareSolutions, based in Lakeland, Fla.
The acquisition of ISG expands Xerox’s services to property and casualty insurance carriers, third-party administrators, managed care services providers, governments and self-administered employers who require comprehensive reviews of medical bills and implementation of care management plans stemming from workers’ compensation claims.
This acquisition complements Xerox’s current support of the top 20 U.S. property, casualty and commercial health insurance companies, touching nearly two-thirds of the nation’s insured population, the company said.
“The workers’ compensation industry generates $60 billion in medical payments each year — that equates to approximately 75 million bills in need of financial validation,” said Bob Zapfel, president, Xerox Services, in prepared comments. “This acquisition demonstrates our commitment to the property and casualty sector and makes us an industry leader in workers’ compensation bill review software and care management services.”
ISG’s secure and compliant software as a service cloud delivery platform, care management services and analytics blended with Xerox’s world-class transactional expertise will allow clients to benefit from a true end-to-end solution.
“Xerox provides a solid, secure foundation to continue to enhance our software and technology based services,” Paul Glover, ISG’s chairman and CEO, in prepared comments. “The depth and breadth of Xerox’s services and resources provide ISG’s customers confidence in our ability to meet and exceed their needs into the future.”
Once the acquisition is complete, the brands will go to market as StrataCare, a Xerox company and Bunch CareSolutions, a Xerox company. The operations of StrataCare and Bunch CareSolutions and its 700 employees in Irvine, Calif., Lakeland, Fla., and Amarillo, Texas, will continue to be led by Glover, who will report to Connie Harvey, chief operating officer of Xerox’s commercial healthcare and insurance business.

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