Westport Sunrise Rotary

Postings from the Westport Sunrise Rotary Club

Does Anyone Go to the Movies or Watch Network TV Anymore?

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051713 WSR MendilloIndependent movie producer and screenwriter Tag Mendillo told Westport Sunrise Rotary on Friday that the movie and network television businesses are undergoing significant technology, financing and demographics changes.

Many benefit the movie and television producers and their viewers, but disadvantage much of the creative community.

Movie studios have become hooked on big dollar franchise films – tentpoles – Iron Man, Star Trek, Batman, financed largely by third party money, while the spread of broadband Internet and mobile devices has changed the way movies and television are distributed and watched.

The television networks are going through their own shakeup, as they spend more to hold onto their shrinking and aging audiences and as cable networks rebrand themselves by replacing second runs and reruns with original content.

In years past we watched movies in local theaters. If we missed what could be summer long runs we had to wait four months for the DVD to hit Blockbuster. Even later it went to cable TV, and perhaps two years after release it was shown on broadcast TV.

No more. Now we go to the cineplex to catch a movie, quickly because it’s often gone after maybe a month, Mendillo said. Movies go to pay TV first, but sooner today than in the recent past, as studios eat into the theater window to recoup their larger costs faster.

He noted that what happened to the music business is beginning to happen to the movie business – downloads are replacing physical distribution as studios make films available on Netflix and Video On Demand sooner, some even at a premium price for early release.

Mendillo called “technology the number one thing to influence the business.”

He said the Internet and mobile devices are changing watching patterns and VOD services like iTunes and Netflix allow subscribers to download and watch movies and TV shows on their computers, smart phones and tablets when and where they wish.

Technology has also created problems for the networks as more viewers every season record their favorite shows, watch them when they want and fast forward through commercials.

Another issue for the TV industry is younger viewers who have Internet connections, but refuse to subscribe to cable. They watch YouTube “almost exclusively,” a problem because studios have not figured out how to monetize these content providers.

And movie content is changing. In the past, stories – he cited The Great Santini and Heaven Can Wait – were money makers. Today studios “don’t want these mid-level productions.”

Today it’s big dollar franchise films that can cost $200 million to make and another $75 million to market.

They have to open big, get legs and stay longer than the minimum four week theater window if they are to have a chance at recouping costs. And if they feature heroes and plots that are so American they don’t draw well overseas they need to make their money domestically.

Where to go, Mendillo asked rhetorically? Product placement, for one – “the characters don’t just happen to drive Ford Fusions,” and Apple computers are no random choice. Another avenue is merchandising – Spiderman pajamas and the like.

At the same time studios are changing the way they do business. They “have become reluctant to risk their own money,” yet seem to have ample funding from three sources – “Petrodollars, South American drug money and Russian money, laundered through movie production.”

And cost control has become a new watchword. Tom Cruise no longer commands the salary he once did. Studios “want to make stars irrelevant, they want a built-in audience” the franchise movie provides.

One studio objective is to break the Screen Actors Guild in order to lower costs, by, among other things, eliminating residuals – the fees a performer historically received every time a show or a commercial aired.

Likewise, writers and directors. “Unless you’re A-List” you’re pushed to the margin” as the industry is “democratized.” The days are gone when “middle class” creatives could get their “quote.”

On the TV side, Mendillo said this was the week that the networks squeezed $9 Billion in guaranteed revenues out of advertisers while their audiences are ”shrinking by the second” and while cable networks continue to dominate prime time Emmy awards.

The networks try to be all things to all people in order to amass the largest possible audience, while “cable can take chances” with its smaller individual audiences.

The leading cable networks are no longer dependent on third party content, but are increasingly developing their own shows – The Sopranos, Mad Men and Game of Thrones, for example.

Mendillo closed by talking about his current project – Syndrome – a story about “what you do with bad people.” He said he is adapting a graphic novel and targeting a 25 and under audience that is familiar with the graphic novel format.

Photo by Hal Levy

Categories: General, Speaker

Westport Chamber Sprints Back to Life

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Lisa Gray, Executive Director of the Westport Weston Chamber of CommerceLisa Gray, Executive Director of the Westport Weston Chamber of Commerce, gave a rousing early morning talk to Westport Sunrise Rotary on Friday.

Ms. Gray took over an organization that was “in transition when I came” 14 months ago. Since then she has increased membership by 30 percent.

The Chamber was founded in 1931, and grew to become a dynamic organization. More recently its value seemed harder to find. When Ms. Gray, a former realtor, took over she sensed the “Chamber was struggling to communicate its value.”

Her goal is to “re-establish the chamber as the go to resource” for business people in Westport and Weston.

Gray’s first – and ongoing – task was/is to do “a bit more listening to members and disappointed members… what more can we do to connect?”

As a realtor she discovered “we are an amazing town,” with some of the lowest taxes in the area along with the best schools, Levitt Pavilion, Longshore, Compo and a host of other marvelous facilities.

Her goal has been to “build relationships – that’s how business is done.” Listening to members also taught her that she had a communications divide around social media in business. People over 35 had little understanding of, nor did they use such tools as Facebook and Twitter. Meanwhile, for the younger group, “that’s how you promote.”

But in the end, business, particularly repeat business, is done around relationships.

One of the ways the chamber will help build relationships are Leadership Luncheons, noontime get togethers to hear timely speakers and meet other local business community members (Ms. Gray shunned the word “networking” as not capturing the essence of relationship building).

Another is hosting Working Women’s Lunches, with speakers such as Ann Mulcahy, former Xerox Chairwoman, and a more informal Women’s Roundtable to discuss more day-to-day issues.

Gray noted that “everything is in Westport,” all the services and support a business needs – legal and accounting, setting up an office, computers and web design, photographers and printing, office services and supplies, even event planning and catering. Westport has it all.

She moved on, commenting that the town’s service organizations – the Chamber, Rotary, the Downtown Merchants Association, among others – all help town’s people to “reach out and collaborate, build social relationships and make Westport and Weston better towns.”

Gray talked about some of the chamber’s initiatives – creating conversations with landlords to help young businesses find space, with entrepreneurs who can’t afford some of the rents, and to more actively promote Sidewalk Sales. She offered an anecdote about a call she received from a woman in West Hartford who said she comes to Westport every year for these sales.

She closed by talking about giving back.

Gray told the group about their upcoming 1st Citizen’s Awards dinner, an evening “to honor current and future leaders and role models of our communities.” Today’s leader honorees will be Barbara Butler and Ken Edgar; leaders of the future are Jacqueline Devine and Corey Werner from Staples and Claire Cook and Matthew Proctor from Weston High School.

The chamber also runs a holiday Gingerbread House Decorating fundraiser. 30 people entered last year – each created their dream (and of course calorie-free) gingerbread house. Each house was displayed in a different chamber member’s business. Visitors voted by dropping pennies in a jar. A winner was chosen in a grand get together at the Library, and the funds raised went to the Staples Tuition Fund and to Toys For Tots.

The chamber has just relocated to 41 Riverside Avenue, across from Da Pietro’s. Those interested in learning more about the organization, its benefits or the 1st Citizen dinner are urged to visit: http://westportwestonchamber.com/.

Photo by Hal Levy

Categories: General, Speaker

We’re Baaaaaack

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050313 WSR Perkins LevyEvan Perkins, President of the Dan Perkins Auto Group, told Westport Sunrise Rotary on Friday the automobile industry is benefiting from the improving economy. It’s back, dramatically changed, and, for dealers who have adapted, prospering.

Perkins owns five automobile businesses including Honda of Westport, the number one new car dealer in Connecticut. Car sales started down with the “credit shutdown of 2008” and bottomed out the next year. Banks tightened floor planning programs by requiring more dealer equity in their inventories and tightened credit requirements for buyers. Some even stopped financing the industry.

This targeted austerity program “curtailed inventories,” which, paired with the weak economy, also curtailed showroom traffic. “Sales dropped dramatically” and 25 percent of U.S. dealerships went out of business, Perkins said.

This distress pushed dealers back to basics, including “focusing on other areas to stay in business.” Many, Perkins included, looked to their service business for revenues. And to attract people back to their showrooms, many also looked to pre-owned vehicles because they could be sold more readily and at higher margins.

Four years on the improving market is a changed market. It has become more customer centric, and, like most businesses, the car business is increasingly Internet and social media based.

Gone are the days when the buyer needs to go from dealer to dealer looking for the right car at the best price. Buyers are now in a “strong position” as the Internet offers access to “prices from 50 to 100 dealers.”

They can search through sites like autotrader.com and cars.com to identify almost whatever they want, new, certified pre-owned and pre-owned vehicles by make, model, price and distance from any zip code. All pre-owned vehicle listings include full descriptions and photos, some have CarFax reports offering mileage, ownership, service, accident and damage history.

And buying services – truecar.com and ones through AAA, Costco and USAA – also provide similar information. They guide the prospective new car buyer through the configuration process, and provide the pre-owned buyer with photos and descriptions. They also offer discounts to their members.

Dealers, too, have their digital weapons. Most are for business development, tools such as autoalert.com. This software app allows dealers to identify car owners who “are ready to trade out of their existing vehicle.” They can find people whose leases are close to expiration, who have “equity positions,” who may or may not even be prior customers of the dealer performing the search. This information then provides a conversation starter for the prospecting dealer.

Perkins’ lesson was “change or die.” Everything they do now is tailored to satisfying customers. On the proactive side, it’s treating the customer well. But with Twitter, Facebook and the many other social media tools customer reviews – good and bad – travel fast and far and have a long half life online. Some end up on sites like dealerrater.com and reputuation.com, ones created to help businesses learn about and mange their reputations.

To remediate negative reviews and strengthen its brand Perkins retains a reputation management consultant who monitors postings and contacts writers of negative reviews with the objective of correcting the problem that led to the review.

Another part of this new digital world is that advertising dollars are shifting from newspaper classifieds to online search. One part of Perkins’ sales programs is purchasing keywords to improve his dealers’ search rankings: Honda of Westport may buy “Honda” and “06880,” so a search including those terms places them near the top of the results.

During Q&A Perkins was asked about cars of the future. He told the group his Westport dealership is one of eight Honda locations in the New York market handling their electric vehicle, the Fit EV. Because the car is new Honda offers it for lease only to selected buyers to permit the company to monitor performance and usability.

The other candidate is Honda’s economical natural gas car. Its fuel, at current prices costs the equivalent of $1.60 per gallon. It uses compressed natural gas and emits water, making it environmentally attractive. But because CNG is not yet readily available in this area we see few privately owned vehicles. However many municipalities, including Fairfield and Trumbull, have built their own fueling stations and added CNG vehicles to their fleets.

The Dan Perkins Auto Group came through the weak economy by expanding its business base, adopting new technology and stepping up its customer focus, and is now a better positioned leader in a more competitive automobile market.

Photo by Hal Levy

Categories: General, Speaker

Westporter Urges Action to Reduce Congestion

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042613 WSR Bernhard

042613 WSR  Griebel Levy
Ken Bernhard, Westport attorney and Co-Chair of the Connecticut League of Conservation Voters (CTLCV), told Westport Sunrise Rotary on Friday that “we should care about our state’s transportation system because it impacts our communities, our health and our environment,” and noted that this past week the Stamford-Bridgeport area was named the nation’s sixth worst for traffic congestion.

He introduced Kirsten Griebel, CTLCV’s Education Program Director. She presented an overview of the organization’s Citizens’ Transportation Guide that identified problems and offered solutions, and she issued a “Call to Action.”

Griebel echoed Bernhard, “we should care about the problem because it impacts our communities, it affects our economy and it affects our environment.” She noted that Connecticut has an old and heavily neglected transportation network, one that historically focused on accommodating private vehicles over public transit.

Moving forward, the CTLCV believes we must make cost effective transportation choices as we allocate increasingly limited state and federal funds. We must focus on adding jobs and growing the state’s economy, while also strengthening neighborhoods and communities, attending to health issues including asthma and obesity and protecting our environment by reducing carbon emissions and sprawl.

She presented a “connect the dots” plan that emphasizes rebuilding, but not significantly expanding our bridges and roads while adding capacity to the state’s public transit network. The Guide emphasizes mixed use development near a community’s transportation hubs and integrating transportation modes rather than expanding our ailing and overcrowded roadway system.

Griebel recommended what is essentially catch up maintenance on our bridges to avoid a repetition of the Mianus Bridge tragedy. She said that that expansion is not cost effective – the Q-Bridge modernization cost $2 billion, while the equivalent investment in our rail and bus systems provides more jobs and greater benefits.

She cited 360 State Street in New Haven as “one of the best examples of transit oriented development in the state.” Located across the street from a train station that is also a terminus for nine bus routes, it has 500 apartments atop street level retail, and parking for 200 bikes.

She mentioned the new Gault mixed use project near the Saugatuck railroad station as an example of transit-centered development.

Expanding public transportation includes adding bus routes and integrating them with railroad stations. It updates Metro-North, the country’s most used commuter rail line, improving service by replacing its 105 year old catenary lines and outdated bridges, and straightening track to accommodate the high speed Acela.

She talked about the value of building a rail link from New Haven to Springfield to save over 3.5 million gallons of gas annually and enhance this “critical connection” on the Boston to Washington corridor. And the Shore Line East railroad will be expanded to build up tourism.

She said the numbers make a strong case for public transportation. “At $4.00 per gallon of gas a car costs $10,000 per year” to own and operate; sitting in traffic in the highly congested Stamford-Bridgeport corridor “cost (motorists) an estimated $507 million in 2011,” and “asthma sufferers spent almost $50 million in hospitalization costs last year.”

The new transit network CTLCV’s Guide recommends will make more affordable transportation more available, reducing car trips for shopping, recreation and family visits by almost two-thirds while stimulating the economy and mitigating social isolation for seniors and other non-drivers.

She said expanded pedestrian and bicycle paths will be more heavily used – even noting that when bicycle pathways were built and maintained in Minneapolis young people used them to commute to work year round.

Griebel called for action – “you can make a difference” by checking out your community’s Plan of Conservation and Development and talking with local and state planning officials.

The Guide’s ten recommendations include investing in a “balanced, inter-modal and green transportation system;” “a fix-it-first” approach to road and bridge work; and assuring “funding stability.” These together will create jobs, strengthen our economy, and “make our communities better places to live without degrading the environment.”

But money to undertake these plans will be a problem as federal legislation currently under consideration would reduce contributions to such projects.

General Assembly member Gail Lavielle (R-143), a Sunrise Rotary member, added that we have “serious unfunded infrastructure needs.” But before she is comfortable seeking new money, Lavielle wants a “transportation lock box” that cannot be tapped to pay the state’s non-transportation expenses.

Photos by Hal Levy

Categories: General, Speaker

Do You Use An ATM?

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041213 WSR McGrann Levy Of course you do.

Don McGrann, a retired Ridgefield police officer and now Fairfield County Bank’s Director of Security, advised Westport Sunrise Rotary on Friday morning about some of the more common bank scams and how to avoid them.

Debit cards have become targets of organized gangs of Russians, Bulgarians and Romanians. Their objective is to steal card numbers and PINs, replicate the cards of the unsuspecting, then strip their bank accounts.

We are typically pretty casual as we stick our card into the machine, enter our PIN and wait for our money.

McGrann counseled that we become attentive. He said “if you see a brochure display set up right near the ATM, that’s one possible sign that there may be a scammer’s camera.” Or scammers may have installed a tiny overhead camera – not a tough task with today’s miniaturization and the gangs’ adeptness.

They also add a magnetic stripe reader to the ATM itself. The reader intercepts your card when you insert it to record your card number, while the camera takes digital snapshots of the keystrokes as you enter your PIN.

The gang later syncs the timestamps and matches the numbers. They now have you and your money.

McGrann recommended that when you enter your PIN “hold your off hand over the keyboard” to prevent the camera from recording your input.

Another tip was to never let your debit card out of your sight – bring it to the cash register in a restaurant.

McGrann said debit card losses are the card holder’s losses, while credit card losses are the issuer’s. He added that the bigger banks, which lost $22 million to debit card schemes last year, call this “a cost of doing business,” and pass it off to their insurers. Fairfield County Bank treats it as a personal loss and reimburses its customers.

Credit cards are not immune from scams. His first recommendation was “do not sign on the back of the card,” instead, write ‘picture ID required.’”

McGrann offered a more basic recommendation – periodically photocopy every important item in your wallet or handbag – front and back – along with the 800 numbers you need to call if the item is lost or stolen, and leave the copy in a safe place in your home.

“If you are compromised,” he said, “immediately call all three credit reporting companies – Experian, TransUnion and Equifax to report the theft.” Equally important, alert the Social Security Administration lest your account become the basis of multiple other scams.

Another tip is to use a “black gel ink pen to write checks.” He said gangs use acetone to remove amounts from checks without altering the check itself, but acetone cannot erase gel ink.

McGrann described a couple of larger, more intricate and more targeted scams. Among the most common is “the grandparent scam.”

An “Academy award winning” actor calls a senior citizen, tells him or her a favorite grandchild has been jailed in Canada and asks that they “quickly wire” a sum on the order of $4,500 as a bond to free them.

If the victim makes the first transfer the scammer returns, empathetically drawing in the unsuspecting senior, and asks for additional money – again “wire quickly” – to pay legal fees or some other made up need.

This can continue as long as the victim responds. McGrann said the bank sees this two or three times each week. He mentioned a victim, a retired teacher who confessed at one of his talks that he was taken for $80,000.

If the senior goes to an untrained teller he will withdraw the money and wire it as he was instructed. McGrann said he has trained his bank’s tellers to recognize unusual patterns and report them to a branch officer to avoid the potential hardship.

He mentioned another, one in which scammers prey on people who enter numerous sweepstakes. This is a variant of the first, but here the target is told he or she has a sweepstakes winning but must wire a “processing fee” to collect the prize.

Over 50 percent of Americans enter sweepstakes, and businesses that run sweepstakes use them to gather large mailing lists. They then sell lists in buyer specified combinations. Most buyers are legitimate, while others purchase what McGrann called “suckers lists” solely to set up their schemes.

His advice was “use a ton of discretion when you enter because your information will be shared with a lot of people.”

Both of these target “mostly upper middle class people,” so lower Fairfield County residents could become victims if they are not diligent.

He concluded by saying about the last two, “this will happen to someone you know.”

Beware. Don’t let it be you.

Photo by Hal Levy

Categories: General, Speaker

Westport Honors Veteran Volunteer Bill Meyer

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More than 300 people overflowed Branson Hall at Christ and Holy Trinity Church Sunday afternoon to celebrate Bill Meyer Day.

State Representatives Jonathan Steinberg and Gail Lavielle along with Senators Toni Boucher and John McKinney opened the great afternoon of “Thank Yous” reading a state proclamation announcing the day as Bill Meyer Day.

Westport Selectmen Gordon Joseloff, Shelly Kassen and Charlie Haberstroh followed, presenting him with a Key to the Town and reading another proclamation that also named the day Bill Meyer Day in Westport, a thank you for what he has contributed in the more than 40 years he has lived here.

Ninety minutes later former Representative Chris Shays and his wife Betsi, dear friends of Bill’s, closed the celebration with a warm speech, calling him a “luminary,” and thanking Bill for getting to the station before he did and staying longer, and for knowing every supermarket in the district.

In between, and ushered on by emcees Charlie Haberstroh and Arlo Ellison, he was celebrated, serenaded and thanked by many for his good works.

Steve Axthelm and Jeff White recognized him for what he did for Little League softball and baseball. Nearly every girl who grew up in Westport in the last 30 years knows Umpire Bill. Far fewer know him as the Commissioner who quadrupled the size of the league.

Mildred Bunche, President of Y’s Women, and four other Y’s Women offered fellow member Carolyn Meyer a song they wrote and presented her with a lovely floral bouquet.

Y’s Men President Roy McKay and “postman” Mario Sa’Cuto delivered him an over sized greeting card signed by more than 100 of his fellow Y’s Men. McKay did a bit of math, and concluded that Bill is responsible for about two-thirds of the group’s members.

Ian Goodman, a Staples sophomore and Bill’s mentee for five years, thanked him for everything, and ended telling him “I love you” and giving him big hug.

Cousin Dave Brown and Bob Lasprogato, a Son of the Revolution, gave the audience a short intro to Bill’s roots. He is a descendant of Thomas Hooker, a Congregationalist minister who arrived in Boston in 1633. Three years later he founded what is today Hartford and the Connecticut Colony. He offered a sermon that led to the writing of the Fundamental Orders of Connecticut, the country’s first written constitution.

Heads of two organizations Bill volunteers for – Pat Porio for the League of Women Voters and Barbara Pearson-Rac for First Night praised him for his long and invaluable service.

Sunrise Rotary Past President John Franklin noted Bill’s many contributions. President Steve Violette and a few members, all wearing Bill’s trademark khaki shorts, followed and also thanked him for what has done – and continues to do for the club. Rotarian Kate Kirby presented him with a large scrap book full of letters of warm wishes and thanks, and photos taken throughout his years in Westport – and even a couple of him as a Korean War soldier.

RTM Moderator Hadley Rose and Deputy Moderator Eileen Flug recognized Bill as the longest serving member – and the one who has made the most announcements about other groups and activities in town. Dewey Loselle burst into this mock meeting to treat everyone to a Bill Meyer send up. Wearing a jacket with even more candidate’s campaign buttons than Meyer wears during the season, and carrying a yellow duck, he made some typical announcements to introduce the crowd to Bill’s rapid fire delivery and his trademark fist pump.

Pete Wolgast reminded everyone about the work Bill did to enhance the Blackfeet Indian nation economically and in their own pride of self. Meyer donned his full ceremonial head dress, awarded him by tribal elders who named him an Honorary Chief in recognition for his growing a small pencil manufacturing business into a significant supplier to governments across the country, and for building an enterprise employing 800 people and ultimately benefiting over 2,000.

Barbara Butler, Director of Human Services, and her staff thanked Meyer for all he has done, particularly for his work at the Senior Center, including hosting their annual Super Bowl party.

Following a beautiful thank you serenade by Leslie Orofino, the Reverend Alison Patton and Craig Matheson read a final proclamation, from the Saugatuck Congregational Church, that seemed to omit few – if any – of the many things Meyer has done for the town and for its citizens, young and old.

Guests at the event were treated to music by Bob Lasprogato’s Uptown Jazz trio, a slide show produced by Dave Matlow, and including photos from others including Larry Untermeyer and Bill Balch, and light snacks and wine were provided by Jo Fuchs-Luscombe and Jim Marpe.

A Facebook page was created by Steve Axthelm for softball alumnae to offer their well wishes: www.facebook.com/westportsoftballlovesbillmeyer. If you are one – or if you know someone who is – it’s not too late! Go there, leave him a message.

Categories: General

Norwalk Hospital Builds for a More Difficult Future

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Dr. Michael Marks, Vice President of Business at Norwalk Hospital, talked about his institution and described a healthcare system in chaos, with no apparent improvement in sight, for Westport Sunrise Rotary on March 1.

Marks began, stating “these are exciting times in healthcare,” noting that the world began to change with the passage of President Obama’s Affordable Care Act.

“Changes are needed to lower costs, improve quality and provide better care.” He noted that seventy five percent of Norwalk’s surgeries are ambulatory. This number must increase while also shortening inpatient stays.

Our weak economy “quickened the discussion over the pace at which changes are needed in the delivery of healthcare services,” to the point, he said that the spirit of Howard Beale lives: “I’m mad as hell and I’m not going to take it anymore.”

Norwalk Hospital is 120 years old, it has 328 beds, a medical staff of 418 and a similar size nursing staff. Its almost 1,800 employees make it Norwalk’s largest employer.

Last year it showed a profit of $18 million despite providing $31 million in uncompensated care to Medicare and Medicaid patients and another $18 million of charity and free care. Meanwhile it made $35 million of capital investments to keep itself abreast of technology – clinically and in its back office.

Norwalk Hospital is now at the cusp of two significant changes.  One is the proposed affiliation with the Western Connecticut Health Network, joining the Danbury and New Milford hospitals’ partnership, an agreement anticipated to close later this year.

The new organization should expand services, enable more patients to be treated in-state and reduce costs. Consolidating back offices will reduce costs. And the broader base will facilitate offering wider range of clinical services, resulting in more patients being treated in network and fewer having to go elsewhere for specialized care.

The other, and more visible change is “Building Our Future,” a $102 million program that will see the construction of the five story McGraw Ambulatory Pavilion between now and 2015. It will add 95,000 square feet of new space, renovate 35,000 and expand four services – the Bauer Center for Emergency Care, Ambulatory Care, the Whittingham Cancer Center and the Digestive Diseases Center.

Why now? One example – the Emergency Department was last renovated 20 years ago, to serve 28,000 patients. Today it serves more than 40,000. The new department will have a capacity to treat 65,000 patients annually, it will house new technology, offer more specialized services and provide greater patient privacy.  And it will have a much needed rooftop helipad.

Technology is playing a growing role – in diagnosis, treatment and in making patients more comfortable throughout the hospital, while also making treatment more effective, more efficient and less costly.

This, in addition to rethinking many aspects of its mission, will facilitate the transition from a “volume to a value based business.”

Part of coordinating care across a larger base is reaching out to patients in their homes – to keep them out of the hospital, get them out as quickly as possible when they do go in, and make sure they are not readmitted due to an in hospital error.

All told Norwalk Hospital it reaches 1.2 million people – many because staff members have gone outside the walls. Staff is working with a nearby elementary school to combat obesity. And a multi-town study team recently completed a comprehensive Community Health Assessment that found the area’s two greatest needs to be “education on and access to quality mental health and substance abuse prevention, intervention and treatment services” and the promotion of healthy lifestyles to reduce obesity.

Marks then turned his focus to the financial issue that appears most formidable for Norwalk Hospital. He stated that to close the state’s budget gap Governor Malloy took back $5 million that was to have compensated it for treating uninsured patients.  And barring some movement on sequestration Marks said “there will be a two percent reduction in Medicare payments to hospitals and doctors beginning on April 1st.”

He added that the Governor has proposed cutting payments to hospitals by more than $550 million over the next two years. “This will devastate Connecticut’s hospitals.”  The “absurd part” is that most of this will come from moving funds from a 3.45 percent tax imposed on hospitals to reduce the cost of treating Medicare and uninsured patients to the General Fund. While hospitals will still pay the tax, they will get none of the money back. If this becomes law, Marks stated, it will cost Norwalk Hospital as much as $28 million between now and fiscal year 2015.

“These are troubling and difficult times for hospitals.”  Not only are hospitals open 24/7/365, but they also serve everyone who seeks treatment and they “run many programs because they are good for the community, yet they lose millions of dollars annually.”

If hospitals are to expand electronic record keeping, keep abreast of clinical technology and maintain a high level of clinical service in the face of increased regulation they must remain profitable.

To learn more about Norwalk Hospital, the McGraw Ambulatory Pavilion and some of the financial issues confronting Connecticut hospitals visit: http://www.norwalkhospital.org/.

Categories: General, Speaker

Susan Granger Picks The Winners – Mostly

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Syndicated entertainment critic Susan Granger publishes her Oscar predictions every year. She shared them with Y’s Men last Thursday, then Westport Sunrise Rotary on Friday.

Ms. Granger grew up in Beverly Hills and in the movies. “Movies are a family business.” Her father, S. Sylvan Simon, and adoptive father, Armand Deutsch, were directors and producers, as are her brother and her son today. As as a child she appeared in films with Abbott and Costello, Lucille Ball and Lassie.

She used what started as pieces of her daily life to build a career as an entertainment critic. She writes a regular column for the Hearst newspapers, she has appeared in magazines around the globe, and has been an on-air commentator and critic for over 25 years. And Ms. Granger is a widely sought after speaker.

She began by telling both groups that Oscar night is the “motion picture industry’s big night,” and is produced by the Academy of Motion Picture Arts and Sciences to promote the film industry.

The Academy was founded in 1927 by 36 of “the most influential men and women in the motion picture industry” for the purpose of promoting the film industry. Today it counts over 6,000 members, each belonging to one of the 15 branches representing a piece of the industry – among them actors, directors, producers, writers, publicists and executives. Prospective members are invited by their peers and membership is a “high honor.”

The Academy is 94 percent white, 77 percent male and with an average age of 62, facts that often condition its selections.

The industry, Granger noted, “showed resilience” in 2012 – after a weak 2011. Domestic box office receipts were $10.8 billion, and, like admissions, rose by six percent – despite a meager 3D line up. These gains were propelled by commercially successful and well reviewed films such as The Avengers, The Hunger Games and Skyfall.

Then she called domestic receipts “only the tip of the iceberg.” There’s also foreign box office, DVDs, Netflix, Redbox, PPV and multiple other ways to enjoy the industry’s product. Is it difficult to see the theater release as simply the teaser for the revenue chain that follows it?

Important as the art of film making is, Granger emphasized that the industry is a business – it’s “the movie business, not the movie art.”

Moving on to the Oscars, she told the groups that nominations for Best Picture are made by the entire academy, all the others by their branch. The entire membership then votes for all the awards.

She introduced her predictions by saying “please, please don’t bet money.”

Nine films received nominations for Best Picture, only five for Best Director. Ben Affleck, despite having won the Golden Globe, was snubbed in the Oscar nominations for Argo, as was Katherine Bigelow for Zero Dark Thirty, and Quentin Tarantino for Django Unchained. Newcomer Ben Zeitlin was also also overlooked for Beasts of the Southern Wild.

Argo, she correctly predicted, would win Best Picture. She called it “exciting, wonderful… if you read newspapers you know the ending, yet it makes you feel good about being an American.”

The “underappreciated” Steven Spielberg, Lincoln’s director, she predicted, would win that category for two reasons – he was not competing against Ben Affleck, and the award would be a “reward for his body of work.” Granger called Spielberg a ”genius of our age.” Unfortunately he did not win the statue. Ang Lee did, for Life of Pi.

Granger predicted Daniel Day Lewis’ portrayal of Abraham Lincoln would win Best Actor in a Leading Role. He “swept all the critics’ awards, in addition to the Screen Actors Guild award from his peers.” A win, she added, would make him the first to take home three Best Actor Oscars. He did and he is.

Jennifer Lawrence was Granger’s winning prediction for Best Actress in a Leading Role in Silver Linings Playbook. She, too won the SAG award and also “stars in the blockbuster action franchise The Hunger Games.”

Granger called Tommy Lee Jones the favorite for Best Actor in a Supporting Role for his work in Lincoln. This was her other miss, as the Oscar went to Christoph Waltz for his role in Django Unchained.

Best Actress in a Supporting Role went to Anne Hathaway in Les Miserables. She lost 25 pounds for her part as the “doomed” Fantine. Granger commented that she “sings her heart out in ‘I Dreamed a Dream,’” and noted that Les Miz established a “new precedent,” having the actors sing live rather than lip synch to pre-recorded tracks.

Granger commented on the controversies about Argo, Lincoln and Zero Dark Thirty. Each came under fire for historical “inaccuracies.” The chase scene at the end of Argo was fabricated for dramatic effect, Tony Kushner, Lincoln’s screenwriter, “changed history” by having two representatives from Connecticut vote “no” on the 13th Amendment, when, in fact, they voted “yes,” and Zero Dark Thirty Director Katherine Bigelow was attacked for her use of torture.

Her response to all three was “these are movies… they may be based on actual events, but movies are stories… if you want truth, go see a documentary.”

She talked about violence, calling it a “huge controversy,” and cited Jack Reacher, a movie produced by her son, Don Granger. It premiered in London in early December, 2012, in Stockholm a few days later to “wonderful” critical reviews, then in Madrid.

It was scheduled to open in Pittsburgh, where it was shot, then at Lincoln Center, when the Newtown massacre took place. The movie was canceled and the ads pulled. But, she added, it recouped it costs – movie making is a business.

Among the questions she answered was one from a Y’s Man, whether she saw herself as objective or subjective. She called the question “very legitimate,” and responded that if there is something the reader should know that might affect her review, she puts a disclaimer in the first line – “My son was a producer of Jack Reacher.” She also tells the film’s target audience what they need to know to determine whether to see it or not rather than writing to a broad audience.

Susan Granger correctly predicted five of the seven major Oscar winners, she entertained both groups, and built up interest in movies (within two readily persuadable audiences) and in watching the Oscar ceremony.

If you’re interested in following Granger’s reviews visit her website: http://susangranger.com/.

Categories: General, Speaker
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