MTA: Know before you go

Beginning Monday morning, a shuttle train will operate between New Haven and Bridgeport with an express bus to Stamford, where more trains are available for New York City-bound customers.  For intermediate customers there is local bus service to/from Bridgeport, Fairfield Metro, Fairfield, and Westport.  (There will be no bus service to Southport and Greens Farms) A fleet of 120 buses has been assembled from CT Transit, MTA Bus and local companies. 

  • Travel times will be significantly longer than normal and trains will be significantly crowded
  • Metro-North representatives will be at major New Haven Line (NHL) stations to assist customers
  • NHL Customers east of South Norwalk are encouraged to seek alternative ways to get to and from work or stagger their work schedule
  • If possible, customers are advised to use the Harlem Line as an alternative. NHL rail tickets will be cross-honored
  • ConnDOT will cross-honor NHL pre-paid rail tickets (as a temporary Bus/Rail uniticket) on I-95 Corridor Bus Service
  • Metro-North will cross-honor Amtrak tickets
  • Sign up for free email or text message service updates at <>
  • Visit our website for periodic service updates
  • Customers should plan to carpool if possible
  • Connecticut residents can call our Travel Information Center by dialing 877-690-5114 and saying “Metro-North.” (New York State residents reach it by dialing 511.) The Travel Information Center will be fully staffed, and there will also be a taped message describing our current service conditions. Please be aware that the volume of calls at the Travel Information Center will dramatically increase during an emergency, and you may experience delays getting through.
Jeff Bustraan