The state reports that 197,878 Connecticut residents enrolled in health coverage through Access Health CT, the state’s health insurance marketplace, by midnight Monday — the deadline for open enrollment. Roughly 5,900 of those people enrolled on Monday alone, creating jams on the Access Health web site and flooding the program’s call center.
AHCT representatives are now working with residents who attempted to enroll in coverage yesterday but were unable to complete their applications. Late Monday, the state announced that those who left a voicemail with the Access Health call center would be considered “enrolled.”
“Yesterday was a record day for health care enrollment in Connecticut, with 5,917 residents enrolling in quality, affordable health care coverage through the exchange,” said Kevin Counihan, Access Health CT CEO in a news release. “With such a significant surge in enrollment, we will make sure anyone who attempted to enroll but encountered some difficulty will not miss out on being enrolled. We will work diligently to follow up with everyone who left a voicemail yesterday or visited one of the in-person enrollment locations to ensure their application is complete for coverage beginning May 1.”
Of the 197,878 enrollees, 76,597 enrolled with a private insurance carrier (QHP) and 121,281enrolled in Medicaid. Since open enrollment began, there were over 801,509 unique visitors to the website, www.accesshealthct.com, and the AHCT call center answered over 366,975 calls.