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Monthly Archive for March, 2011

: March, 2011

A Lost Customer

Connecticut has much to preen about with a beautiful shoreline, rolling verdant hills, and the state’s pride and joy – UConn sports. One thing that is not particularly strong in the state is the

Failure Happens – Now What?

The statistics are sobering.  Start-ups have a high failure rate.  According to an article written in Harvard Business Review (http://hbswk.hbs.edu/item/6591.html) that addressed failures of start-up

It Isn’t that Complicated

When asked to choose between detail and complexity versus simplicity and clarity, most of us choose the route of the simple.  Perhaps it is our short attention spans, our sense of being

Resilience is a Group Exercise

Every business owner has heard the mantra that there is nothing constant but change itself.  A quick review of the last two decades points out one very salient example; in the 1990’s, books were sold