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Did Crosby, Stills, Nash and Young Get it Wrong?

Few of us would think to turn to the rock singers, Crosby, Still, Nash and Young for business advice. ¬†Their popular song, “Teach Your Children” is well-known by “people of a certain age,” however, it

Employers, Posts, and Privacy

When business professionals think of social media issues, they ordinarily focus on counseling recent college graduates to remove the posts of them in unflattering photos; engaging in illegal

Insurance Check-Up

The fourth quarter of the year is typically focused on preparing for the holiday rush in retail, ending the year on a strong note for deliveries before the end of the year to count in this year’s

Silver Ribbon Helps Those Without Silver Spoons

As shoppers and consumers, we often default to a belief that business owners are motivated by a single outcome – and that is profit. We assume that the reason business people get out of bed in the

Loyalty and MAGIC

It seems that nearly every conversation that transpires between manufacturers (brands) and retailers includes some acknowledgement of the need to build customer loyalty. The manufacturer wants to

Cap at Your Own Peril

Given that we are entering the fourth quarter of the year for those companies that work on a calendar year basis, now is the time when some clients contact me to talk about redesigning their sales

Community Connection Counts for Collision Specialists

As a viewer of Connecticut local television, you may have come across a very powerful commercial discussing the perils of texting and driving.¬† What makes this “public service announcement” seeming

Win-Win is Often Wrong Wrong

Talk to business executives and sales people across every industry and you will hear them sum up their approach to account management, sales, and negotiation as being focused on “win-win” outcomes.

Is Stevie Wonder Your Business Mentor?

When most people think of Stevie Wonder, they think of his amazing talent musically. However, very few of us think of Stevie Wonder as a person to turn to for business advice. While Stevie Wonder may

Go Ahead, Wear White!

All of our lives it seems that people have been telling us what we should and should not do, what is correct and what is not, and how to do things and how not to do things. Sometimes, this list of