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	<title>Comments for Getting Personal About Business </title>
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	<link>http://blog.ctnews.com/zahn</link>
	<description>Business Mentor</description>
	<lastBuildDate>Tue, 07 May 2013 15:52:24 +0000</lastBuildDate>
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		<title>Comment on Working with Sub-Contractors by David Zahn</title>
		<link>http://blog.ctnews.com/zahn/2013/04/30/working-with-sub-contractors/#comment-16715</link>
		<dc:creator>David Zahn</dc:creator>
		<pubDate>Tue, 07 May 2013 15:52:24 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=682#comment-16715</guid>
		<description><![CDATA[Wayne, I whole-heartedly agree with your point.  Without the definition of scope, deliverables, and responsibilities - the relationship will splinter.]]></description>
		<content:encoded><![CDATA[<p>Wayne, I whole-heartedly agree with your point.  Without the definition of scope, deliverables, and responsibilities &#8211; the relationship will splinter.</p>
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		<title>Comment on Working with Sub-Contractors by Wayne Brown</title>
		<link>http://blog.ctnews.com/zahn/2013/04/30/working-with-sub-contractors/#comment-16713</link>
		<dc:creator>Wayne Brown</dc:creator>
		<pubDate>Tue, 07 May 2013 15:46:09 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=682#comment-16713</guid>
		<description><![CDATA[David, I concur.  I would add that the contractor&#039;s project scope-of-work should define the sub-contractor&#039;s scope and deliverables.  If all parties have respect for one-another and focus on the common goals of the project, then the relationship will go well.  Otherwise, fractures in the relationship will certainly begin along with the &quot;finger-pointing&quot;.

Wayne Brown M.B.A.]]></description>
		<content:encoded><![CDATA[<p>David, I concur.  I would add that the contractor&#8217;s project scope-of-work should define the sub-contractor&#8217;s scope and deliverables.  If all parties have respect for one-another and focus on the common goals of the project, then the relationship will go well.  Otherwise, fractures in the relationship will certainly begin along with the &#8220;finger-pointing&#8221;.</p>
<p>Wayne Brown M.B.A.</p>
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		<title>Comment on P-O-Inted Observations on Collaborative Promotion Optimization by Rob Walker</title>
		<link>http://blog.ctnews.com/zahn/2012/11/13/p-o-inted-observations-on-collaborative-promotion-optimization/#comment-16571</link>
		<dc:creator>Rob Walker</dc:creator>
		<pubDate>Sun, 05 May 2013 00:11:06 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=611#comment-16571</guid>
		<description><![CDATA[Spot on with this write-up, I actually assume this web site wants way more consideration. I’ll most likely be once more to learn much more, thanks for that info.]]></description>
		<content:encoded><![CDATA[<p>Spot on with this write-up, I actually assume this web site wants way more consideration. I’ll most likely be once more to learn much more, thanks for that info.</p>
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		<title>Comment on Don&#8217;t be Tone Deaf by news article</title>
		<link>http://blog.ctnews.com/zahn/2011/06/01/dont-be-tone-deaf/#comment-8258</link>
		<dc:creator>news article</dc:creator>
		<pubDate>Thu, 07 Feb 2013 10:32:58 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=300#comment-8258</guid>
		<description><![CDATA[Thanks for this article. I&#039;d personally also like to convey that it can be hard when you&#039;re in school and merely starting out to establish a long history of credit. There are many individuals who are just simply trying to live and have long or beneficial credit history can often be a difficult issue to have.]]></description>
		<content:encoded><![CDATA[<p>Thanks for this article. I&#8217;d personally also like to convey that it can be hard when you&#8217;re in school and merely starting out to establish a long history of credit. There are many individuals who are just simply trying to live and have long or beneficial credit history can often be a difficult issue to have.</p>
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		<title>Comment on You Lost Me at Hello by Elaine</title>
		<link>http://blog.ctnews.com/zahn/2011/04/26/you-lost-me-at-hello/#comment-8109</link>
		<dc:creator>Elaine</dc:creator>
		<pubDate>Wed, 06 Feb 2013 13:48:18 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=275#comment-8109</guid>
		<description><![CDATA[All great points. It seems the difference between a customer-seeking business and a university these days is that most businesses DO have to work hard to get/keep customers, whereas colleges and universities have more applicants than they know what to do with. For admissions personnel, having an auditorium full of candidates - and the flood of applications that will follow - is like fish jumping into the boat. Why bother with the best fishing gear?]]></description>
		<content:encoded><![CDATA[<p>All great points. It seems the difference between a customer-seeking business and a university these days is that most businesses DO have to work hard to get/keep customers, whereas colleges and universities have more applicants than they know what to do with. For admissions personnel, having an auditorium full of candidates &#8211; and the flood of applications that will follow &#8211; is like fish jumping into the boat. Why bother with the best fishing gear?</p>
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		<title>Comment on Crowd-Funding as a Source of Assets by Small Business Loans</title>
		<link>http://blog.ctnews.com/zahn/2012/08/13/crowd-funding-as-a-source-of-assets/#comment-3270</link>
		<dc:creator>Small Business Loans</dc:creator>
		<pubDate>Sun, 18 Nov 2012 14:58:48 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=549#comment-3270</guid>
		<description><![CDATA[Great to hear that gumdrop was able to get funding through crowdfunding.  Now, next year, when the crowdfunding piece of the job act goes into effect, small businesses will be better able to raise more money from more people via the crowd.  Can&#039;t wait until we see more success stories from these businesses.]]></description>
		<content:encoded><![CDATA[<p>Great to hear that gumdrop was able to get funding through crowdfunding.  Now, next year, when the crowdfunding piece of the job act goes into effect, small businesses will be better able to raise more money from more people via the crowd.  Can&#8217;t wait until we see more success stories from these businesses.</p>
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		<title>Comment on Crowd-Funding as a Source of Assets by binary options</title>
		<link>http://blog.ctnews.com/zahn/2012/08/13/crowd-funding-as-a-source-of-assets/#comment-3152</link>
		<dc:creator>binary options</dc:creator>
		<pubDate>Tue, 13 Nov 2012 02:30:06 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=549#comment-3152</guid>
		<description><![CDATA[Small-scale projects by independent companies or individuals usually go to crowd funding to finance their projects. It is a great way to start a project without the strings attached from big corporations.]]></description>
		<content:encoded><![CDATA[<p>Small-scale projects by independent companies or individuals usually go to crowd funding to finance their projects. It is a great way to start a project without the strings attached from big corporations.</p>
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		<title>Comment on Loyalty, Customer Service, and Sales by JMI</title>
		<link>http://blog.ctnews.com/zahn/2012/10/27/loyalty-customer-service-and-sales/#comment-2836</link>
		<dc:creator>JMI</dc:creator>
		<pubDate>Fri, 02 Nov 2012 05:05:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=602#comment-2836</guid>
		<description><![CDATA[This article brings up valid issues regarding the roles of loyalty and customer service. I believe, although I’m not certain, that this article is highlighting sales and how it&#039;s influenced by loyalty (by itself and within relationships), customer service (to maintain this loyalty), and training (to produce competent sales persons who can build and maintain relationships). Sales are important to a company’s well-being and loyalty is another sign that a company is doing well. However, this article has not given the full picture. Training is not the sole source of sales. Sales are a reflection of employee’s job performance which is created not only by training and environment, as mentioned by this article, but Motivation. The study of Organizational Behavior would tell you that job performance is determined by Ability (including the training mentioned by this article), Environment (including the lack of support highlighted in this article), and Motivation. Ability is defined as having the skills and knowledge needed to perform the job. Environment includes factors that affect performance such as having access to information and support. Motivation is equally important to job performance and is defined as the desire or willingness to do something. An employee who is motivated will be truly encouraged to do their best. Organizational Behavior abounds with theories about how motivation works and what exactly motivates an employee. These theories include Maslow’s Hierarchy of Needs, Two-Factor Theory, Acquired-Needs Theory, Equity Theory, Expectancy Theory, and Reinforcement Theory. The best thing an employer can do is to study the behavior of their employees, receive feedback, and be flexible when trying out different kinds of motivators, such as recognizing employee accomplishment, providing them with interesting work, increasing their responsibilities, and providing employees with opportunities for growth and advancement. Poor training and support will certainly not facilitate job performance (or sales) but a lack of motivation would be just as detrimental.]]></description>
		<content:encoded><![CDATA[<p>This article brings up valid issues regarding the roles of loyalty and customer service. I believe, although I’m not certain, that this article is highlighting sales and how it&#8217;s influenced by loyalty (by itself and within relationships), customer service (to maintain this loyalty), and training (to produce competent sales persons who can build and maintain relationships). Sales are important to a company’s well-being and loyalty is another sign that a company is doing well. However, this article has not given the full picture. Training is not the sole source of sales. Sales are a reflection of employee’s job performance which is created not only by training and environment, as mentioned by this article, but Motivation. The study of Organizational Behavior would tell you that job performance is determined by Ability (including the training mentioned by this article), Environment (including the lack of support highlighted in this article), and Motivation. Ability is defined as having the skills and knowledge needed to perform the job. Environment includes factors that affect performance such as having access to information and support. Motivation is equally important to job performance and is defined as the desire or willingness to do something. An employee who is motivated will be truly encouraged to do their best. Organizational Behavior abounds with theories about how motivation works and what exactly motivates an employee. These theories include Maslow’s Hierarchy of Needs, Two-Factor Theory, Acquired-Needs Theory, Equity Theory, Expectancy Theory, and Reinforcement Theory. The best thing an employer can do is to study the behavior of their employees, receive feedback, and be flexible when trying out different kinds of motivators, such as recognizing employee accomplishment, providing them with interesting work, increasing their responsibilities, and providing employees with opportunities for growth and advancement. Poor training and support will certainly not facilitate job performance (or sales) but a lack of motivation would be just as detrimental.</p>
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		<title>Comment on Should we Give Cold Calls the Cold Shoulder? by Frank Rumbauskas</title>
		<link>http://blog.ctnews.com/zahn/2012/10/01/should-we-give-cold-calls-the-cold-shoulder/#comment-2775</link>
		<dc:creator>Frank Rumbauskas</dc:creator>
		<pubDate>Tue, 30 Oct 2012 22:31:16 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=587#comment-2775</guid>
		<description><![CDATA[Thank you for the mention - great article!

Frank]]></description>
		<content:encoded><![CDATA[<p>Thank you for the mention &#8211; great article!</p>
<p>Frank</p>
]]></content:encoded>
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		<title>Comment on Social Media and Small Business Part 1 by Social Media and Small Businesses &#124; Branded Consumer.</title>
		<link>http://blog.ctnews.com/zahn/2012/05/29/social-media-and-small-business-part-1/#comment-2220</link>
		<dc:creator>Social Media and Small Businesses &#124; Branded Consumer.</dc:creator>
		<pubDate>Wed, 26 Sep 2012 13:08:23 +0000</pubDate>
		<guid isPermaLink="false">http://blog.ctnews.com/zahn/?p=506#comment-2220</guid>
		<description><![CDATA[[...] Swap, a local business in Bridgeport, Conn., was featured in Connecticut Business Group for the startups successful online marketing techniques. With over 4,00 Likes on Facebook and 1,900 [...]]]></description>
		<content:encoded><![CDATA[<p>[...] Swap, a local business in Bridgeport, Conn., was featured in Connecticut Business Group for the startups successful online marketing techniques. With over 4,00 Likes on Facebook and 1,900 [...]</p>
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