http://blog.ctnews.com/zahn Business Mentor Mon, 30 Jan 2012 21:27:36 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 http://blog.ctnews.com/zahn/2012/01/30/talk-show-truths/ http://blog.ctnews.com/zahn/2012/01/30/talk-show-truths/#comments Mon, 30 Jan 2012 21:27:36 +0000 David Zahn http://blog.ctnews.com/zahn/?p=429 http://blog.ctnews.com/zahn/2012/01/30/talk-show-truths/feed/ 0 http://blog.ctnews.com/zahn/2012/01/18/traveling-the-six-cs-of-trust/ http://blog.ctnews.com/zahn/2012/01/18/traveling-the-six-cs-of-trust/#comments Wed, 18 Jan 2012 15:39:26 +0000 David Zahn http://blog.ctnews.com/zahn/?p=425 http://blog.ctnews.com/zahn/2012/01/18/traveling-the-six-cs-of-trust/feed/ 0 http://blog.ctnews.com/zahn/2012/01/09/is-peta-more-than-a-pita/ http://blog.ctnews.com/zahn/2012/01/09/is-peta-more-than-a-pita/#comments Mon, 09 Jan 2012 18:23:41 +0000 David Zahn http://blog.ctnews.com/zahn/?p=420 http://blog.ctnews.com/zahn/2012/01/09/is-peta-more-than-a-pita/feed/ 0 http://blog.ctnews.com/zahn/2012/01/03/structure-rewards-correctly/ http://blog.ctnews.com/zahn/2012/01/03/structure-rewards-correctly/#comments Tue, 03 Jan 2012 14:58:09 +0000 David Zahn http://blog.ctnews.com/zahn/?p=415 http://blog.ctnews.com/zahn/2012/01/03/structure-rewards-correctly/feed/ 2 http://blog.ctnews.com/zahn/2011/12/15/holiday-hints/ http://blog.ctnews.com/zahn/2011/12/15/holiday-hints/#comments Thu, 15 Dec 2011 15:54:45 +0000 David Zahn http://blog.ctnews.com/zahn/?p=410 http://blog.ctnews.com/zahn/2011/12/15/holiday-hints/feed/ 0 http://blog.ctnews.com/zahn/2011/11/30/rfps-are-an-invitation-to-failure/ http://blog.ctnews.com/zahn/2011/11/30/rfps-are-an-invitation-to-failure/#comments Wed, 30 Nov 2011 16:07:24 +0000 David Zahn http://blog.ctnews.com/zahn/?p=403 http://blog.ctnews.com/zahn/2011/11/30/rfps-are-an-invitation-to-failure/feed/ 0 http://blog.ctnews.com/zahn/2011/11/16/so-you-are-a-ceo-now-what/ http://blog.ctnews.com/zahn/2011/11/16/so-you-are-a-ceo-now-what/#comments Wed, 16 Nov 2011 15:28:00 +0000 David Zahn http://blog.ctnews.com/zahn/?p=399 http://blog.ctnews.com/zahn/2011/11/16/so-you-are-a-ceo-now-what/feed/ 2 http://blog.ctnews.com/zahn/2011/11/07/three-ms/ http://blog.ctnews.com/zahn/2011/11/07/three-ms/#comments Mon, 07 Nov 2011 14:44:29 +0000 David Zahn http://blog.ctnews.com/zahn/?p=392 http://blog.ctnews.com/zahn/2011/11/07/three-ms/feed/ 1 http://blog.ctnews.com/zahn/2011/10/31/slow-down-to-go-fast/ http://blog.ctnews.com/zahn/2011/10/31/slow-down-to-go-fast/#comments Mon, 31 Oct 2011 13:47:27 +0000 David Zahn http://blog.ctnews.com/zahn/?p=387 http://blog.ctnews.com/zahn/2011/10/31/slow-down-to-go-fast/feed/ 2 http://blog.ctnews.com/zahn/2011/10/24/are-the-daily-deal-discount-sites-worth-it/ http://blog.ctnews.com/zahn/2011/10/24/are-the-daily-deal-discount-sites-worth-it/#comments Mon, 24 Oct 2011 14:16:53 +0000 David Zahn http://blog.ctnews.com/zahn/?p=383 http://blog.ctnews.com/zahn/2011/10/24/are-the-daily-deal-discount-sites-worth-it/feed/ 1 http://blog.ctnews.com/zahn/2011/10/18/it-starts-with-the-customer/ http://blog.ctnews.com/zahn/2011/10/18/it-starts-with-the-customer/#comments Tue, 18 Oct 2011 15:42:59 +0000 David Zahn http://blog.ctnews.com/zahn/?p=375 http://blog.ctnews.com/zahn/2011/10/18/it-starts-with-the-customer/feed/ 0 http://blog.ctnews.com/zahn/2011/10/10/a-searing-pain/ http://blog.ctnews.com/zahn/2011/10/10/a-searing-pain/#comments Tue, 11 Oct 2011 00:11:31 +0000 David Zahn http://blog.ctnews.com/zahn/?p=371 http://blog.ctnews.com/zahn/2011/10/10/a-searing-pain/feed/ 0 http://blog.ctnews.com/zahn/2011/10/03/best-practices-are-not/ http://blog.ctnews.com/zahn/2011/10/03/best-practices-are-not/#comments Mon, 03 Oct 2011 14:08:25 +0000 David Zahn http://blog.ctnews.com/zahn/?p=367 http://blog.ctnews.com/zahn/2011/10/03/best-practices-are-not/feed/ 0 http://blog.ctnews.com/zahn/2011/09/26/peaceful-easy-feeling/ http://blog.ctnews.com/zahn/2011/09/26/peaceful-easy-feeling/#comments Mon, 26 Sep 2011 18:25:54 +0000 David Zahn http://blog.ctnews.com/zahn/?p=365 http://blog.ctnews.com/zahn/2011/09/26/peaceful-easy-feeling/feed/ 0 http://blog.ctnews.com/zahn/2011/08/31/physician-heal-thyself/ http://blog.ctnews.com/zahn/2011/08/31/physician-heal-thyself/#comments Wed, 31 Aug 2011 18:14:46 +0000 David Zahn http://blog.ctnews.com/zahn/?p=354 http://blog.ctnews.com/zahn/2011/08/31/physician-heal-thyself/feed/ 0 http://blog.ctnews.com/zahn/2011/08/23/market-to-me-not-yourself/ http://blog.ctnews.com/zahn/2011/08/23/market-to-me-not-yourself/#comments Tue, 23 Aug 2011 15:59:45 +0000 David Zahn http://blog.ctnews.com/zahn/?p=349 http://blog.ctnews.com/zahn/2011/08/23/market-to-me-not-yourself/feed/ 1 http://blog.ctnews.com/zahn/2011/08/16/a-diamond-in-the-swamps-of-jersey/ http://blog.ctnews.com/zahn/2011/08/16/a-diamond-in-the-swamps-of-jersey/#comments Tue, 16 Aug 2011 12:32:50 +0000 David Zahn http://blog.ctnews.com/zahn/?p=345 http://blog.ctnews.com/zahn/2011/08/16/a-diamond-in-the-swamps-of-jersey/feed/ 1 http://blog.ctnews.com/zahn/2011/08/01/bank-vs-credit-union/ http://blog.ctnews.com/zahn/2011/08/01/bank-vs-credit-union/#comments Mon, 01 Aug 2011 15:56:57 +0000 David Zahn http://blog.ctnews.com/zahn/?p=341 http://blog.ctnews.com/zahn/2011/08/01/bank-vs-credit-union/feed/ 0 http://blog.ctnews.com/zahn/2011/07/25/do-manage-consult-or-coach/ http://blog.ctnews.com/zahn/2011/07/25/do-manage-consult-or-coach/#comments Mon, 25 Jul 2011 14:25:23 +0000 David Zahn http://blog.ctnews.com/zahn/?p=337 http://blog.ctnews.com/zahn/2011/07/25/do-manage-consult-or-coach/feed/ 0 http://blog.ctnews.com/zahn/2011/07/17/netflixs-not-so-near-miss/ http://blog.ctnews.com/zahn/2011/07/17/netflixs-not-so-near-miss/#comments Mon, 18 Jul 2011 02:58:33 +0000 David Zahn http://blog.ctnews.com/zahn/?p=331 http://blog.ctnews.com/zahn/2011/07/17/netflixs-not-so-near-miss/feed/ 0 http://blog.ctnews.com/zahn/2011/07/06/who-will-buy-me/ http://blog.ctnews.com/zahn/2011/07/06/who-will-buy-me/#comments Wed, 06 Jul 2011 18:27:15 +0000 David Zahn http://blog.ctnews.com/zahn/?p=326 http://blog.ctnews.com/zahn/2011/07/06/who-will-buy-me/feed/ 0 http://blog.ctnews.com/zahn/2011/06/27/smooth-or-deep/ http://blog.ctnews.com/zahn/2011/06/27/smooth-or-deep/#comments Mon, 27 Jun 2011 15:32:17 +0000 David Zahn http://blog.ctnews.com/zahn/?p=321 http://blog.ctnews.com/zahn/2011/06/27/smooth-or-deep/feed/ 0 http://blog.ctnews.com/zahn/2011/06/21/going-with-the-flow/ http://blog.ctnews.com/zahn/2011/06/21/going-with-the-flow/#comments Tue, 21 Jun 2011 13:54:46 +0000 David Zahn http://blog.ctnews.com/zahn/?p=317 http://blog.ctnews.com/zahn/2011/06/21/going-with-the-flow/feed/ 0 http://blog.ctnews.com/zahn/2011/06/13/lebron-lessons/ http://blog.ctnews.com/zahn/2011/06/13/lebron-lessons/#comments Mon, 13 Jun 2011 13:29:47 +0000 David Zahn http://blog.ctnews.com/zahn/?p=313 http://blog.ctnews.com/zahn/2011/06/13/lebron-lessons/feed/ 1 http://blog.ctnews.com/zahn/2011/06/07/driving-market-share/ http://blog.ctnews.com/zahn/2011/06/07/driving-market-share/#comments Tue, 07 Jun 2011 18:56:25 +0000 David Zahn http://blog.ctnews.com/zahn/?p=304 http://blog.ctnews.com/zahn/2011/06/07/driving-market-share/feed/ 0 http://blog.ctnews.com/zahn/2011/06/01/dont-be-tone-deaf/ http://blog.ctnews.com/zahn/2011/06/01/dont-be-tone-deaf/#comments Wed, 01 Jun 2011 15:07:32 +0000 David Zahn http://blog.ctnews.com/zahn/?p=300 http://blog.ctnews.com/zahn/2011/06/01/dont-be-tone-deaf/feed/ 0 http://blog.ctnews.com/zahn/2011/05/27/who-is-driving-the-bus/ http://blog.ctnews.com/zahn/2011/05/27/who-is-driving-the-bus/#comments Fri, 27 May 2011 14:55:52 +0000 David Zahn http://blog.ctnews.com/zahn/?p=296 http://blog.ctnews.com/zahn/2011/05/27/who-is-driving-the-bus/feed/ 0 http://blog.ctnews.com/zahn/2011/05/23/not-all-advice-should-be-followed/ http://blog.ctnews.com/zahn/2011/05/23/not-all-advice-should-be-followed/#comments Mon, 23 May 2011 16:57:53 +0000 David Zahn http://blog.ctnews.com/zahn/?p=291 http://blog.ctnews.com/zahn/2011/05/23/not-all-advice-should-be-followed/feed/ 0 http://blog.ctnews.com/zahn/2011/05/17/diagnose-then-prescribe/ http://blog.ctnews.com/zahn/2011/05/17/diagnose-then-prescribe/#comments Tue, 17 May 2011 13:39:41 +0000 David Zahn http://blog.ctnews.com/zahn/?p=287 http://blog.ctnews.com/zahn/2011/05/17/diagnose-then-prescribe/feed/ 0 http://blog.ctnews.com/zahn/2011/05/11/dont-delete-this/ http://blog.ctnews.com/zahn/2011/05/11/dont-delete-this/#comments Wed, 11 May 2011 14:06:21 +0000 David Zahn http://blog.ctnews.com/zahn/?p=283 http://blog.ctnews.com/zahn/2011/05/11/dont-delete-this/feed/ 0 http://blog.ctnews.com/zahn/2011/05/05/a-sale-deconstructed/ http://blog.ctnews.com/zahn/2011/05/05/a-sale-deconstructed/#comments Thu, 05 May 2011 16:21:45 +0000 David Zahn http://blog.ctnews.com/zahn/?p=279 http://blog.ctnews.com/zahn/2011/05/05/a-sale-deconstructed/feed/ 0 http://blog.ctnews.com/zahn/2011/04/26/you-lost-me-at-hello/ http://blog.ctnews.com/zahn/2011/04/26/you-lost-me-at-hello/#comments Tue, 26 Apr 2011 13:27:26 +0000 David Zahn http://blog.ctnews.com/zahn/?p=275 http://blog.ctnews.com/zahn/2011/04/26/you-lost-me-at-hello/feed/ 1 http://blog.ctnews.com/zahn/2011/04/14/is-it-all-about-profit/ http://blog.ctnews.com/zahn/2011/04/14/is-it-all-about-profit/#comments Thu, 14 Apr 2011 13:43:24 +0000 David Zahn http://blog.ctnews.com/zahn/?p=271 http://blog.ctnews.com/zahn/2011/04/14/is-it-all-about-profit/feed/ 0 http://blog.ctnews.com/zahn/2011/03/29/a-lost-customer/ http://blog.ctnews.com/zahn/2011/03/29/a-lost-customer/#comments Tue, 29 Mar 2011 15:41:49 +0000 David Zahn http://blog.ctnews.com/zahn/?p=267 http://blog.ctnews.com/zahn/2011/03/29/a-lost-customer/feed/ 6 http://blog.ctnews.com/zahn/2011/03/18/failure-happens-now-what/ http://blog.ctnews.com/zahn/2011/03/18/failure-happens-now-what/#comments Fri, 18 Mar 2011 14:24:35 +0000 David Zahn http://blog.ctnews.com/zahn/?p=262 http://blog.ctnews.com/zahn/2011/03/18/failure-happens-now-what/feed/ 0 http://blog.ctnews.com/zahn/2011/03/10/it-isnt-that-complicated/ http://blog.ctnews.com/zahn/2011/03/10/it-isnt-that-complicated/#comments Thu, 10 Mar 2011 19:24:13 +0000 David Zahn http://blog.ctnews.com/zahn/?p=255 http://blog.ctnews.com/zahn/2011/03/10/it-isnt-that-complicated/feed/ 0 http://blog.ctnews.com/zahn/2011/03/04/resilience-is-a-group-exercise/ http://blog.ctnews.com/zahn/2011/03/04/resilience-is-a-group-exercise/#comments Fri, 04 Mar 2011 15:14:21 +0000 David Zahn http://blog.ctnews.com/zahn/?p=250 http://blog.ctnews.com/zahn/2011/03/04/resilience-is-a-group-exercise/feed/ 0 http://blog.ctnews.com/zahn/2011/01/31/civility-counts/ http://blog.ctnews.com/zahn/2011/01/31/civility-counts/#comments Mon, 31 Jan 2011 19:37:57 +0000 David Zahn http://blog.ctnews.com/zahn/?p=246 http://blog.ctnews.com/zahn/2011/01/31/civility-counts/feed/ 0 http://blog.ctnews.com/zahn/2011/01/24/when-you-make-a-mistake/ http://blog.ctnews.com/zahn/2011/01/24/when-you-make-a-mistake/#comments Mon, 24 Jan 2011 16:01:01 +0000 David Zahn http://blog.ctnews.com/zahn/?p=242 http://blog.ctnews.com/zahn/2011/01/24/when-you-make-a-mistake/feed/ 1 http://blog.ctnews.com/zahn/2011/01/10/think-like-a-customer/ http://blog.ctnews.com/zahn/2011/01/10/think-like-a-customer/#comments Mon, 10 Jan 2011 12:22:11 +0000 David Zahn http://blog.ctnews.com/zahn/?p=238 http://blog.ctnews.com/zahn/2011/01/10/think-like-a-customer/feed/ 0 http://blog.ctnews.com/zahn/2011/01/03/do-you-have-a-key-employee/ http://blog.ctnews.com/zahn/2011/01/03/do-you-have-a-key-employee/#comments Mon, 03 Jan 2011 14:39:43 +0000 David Zahn http://blog.ctnews.com/zahn/?p=234 http://blog.ctnews.com/zahn/2011/01/03/do-you-have-a-key-employee/feed/ 1 http://blog.ctnews.com/zahn/2010/12/22/go-ahead-be-a-grinch/ http://blog.ctnews.com/zahn/2010/12/22/go-ahead-be-a-grinch/#comments Wed, 22 Dec 2010 15:25:57 +0000 David Zahn http://blog.ctnews.com/zahn/?p=229 http://blog.ctnews.com/zahn/2010/12/22/go-ahead-be-a-grinch/feed/ 0 http://blog.ctnews.com/zahn/2010/12/15/social-media-and-business/ http://blog.ctnews.com/zahn/2010/12/15/social-media-and-business/#comments Wed, 15 Dec 2010 15:57:32 +0000 David Zahn http://blog.ctnews.com/zahn/?p=225 http://blog.ctnews.com/zahn/2010/12/15/social-media-and-business/feed/ 1 http://blog.ctnews.com/zahn/2010/12/07/cash-credit-or-concern/ http://blog.ctnews.com/zahn/2010/12/07/cash-credit-or-concern/#comments Tue, 07 Dec 2010 17:26:06 +0000 David Zahn http://blog.ctnews.com/zahn/?p=218 http://blog.ctnews.com/zahn/2010/12/07/cash-credit-or-concern/feed/ 0 http://blog.ctnews.com/zahn/2010/11/29/to-party-or-not/ http://blog.ctnews.com/zahn/2010/11/29/to-party-or-not/#comments Mon, 29 Nov 2010 13:53:33 +0000 David Zahn http://blog.ctnews.com/zahn/?p=202 http://blog.ctnews.com/zahn/2010/11/29/to-party-or-not/feed/ 0 http://blog.ctnews.com/zahn/2010/11/17/the-new-truths-about-pr-part-2/ http://blog.ctnews.com/zahn/2010/11/17/the-new-truths-about-pr-part-2/#comments Wed, 17 Nov 2010 17:47:50 +0000 David Zahn http://blog.ctnews.com/zahn/?p=200 http://blog.ctnews.com/zahn/2010/11/17/the-new-truths-about-pr-part-2/feed/ 0 http://blog.ctnews.com/zahn/2010/11/14/the-new-truths-about-pr-part-1/ http://blog.ctnews.com/zahn/2010/11/14/the-new-truths-about-pr-part-1/#comments Mon, 15 Nov 2010 00:20:47 +0000 David Zahn http://blog.ctnews.com/zahn/?p=192 http://blog.ctnews.com/zahn/2010/11/14/the-new-truths-about-pr-part-1/feed/ 2 http://blog.ctnews.com/zahn/2010/11/12/does-nostalgia-sell/ http://blog.ctnews.com/zahn/2010/11/12/does-nostalgia-sell/#comments Fri, 12 Nov 2010 19:35:06 +0000 David Zahn http://blog.ctnews.com/zahn/?p=188 http://blog.ctnews.com/zahn/2010/11/12/does-nostalgia-sell/feed/ 0 http://blog.ctnews.com/zahn/2010/11/03/working-out-without-the-sweat/ http://blog.ctnews.com/zahn/2010/11/03/working-out-without-the-sweat/#comments Wed, 03 Nov 2010 16:39:19 +0000 David Zahn http://blog.ctnews.com/zahn/?p=184 http://blog.ctnews.com/zahn/2010/11/03/working-out-without-the-sweat/feed/ 0 http://blog.ctnews.com/zahn/2010/10/27/salary-success/ http://blog.ctnews.com/zahn/2010/10/27/salary-success/#comments Wed, 27 Oct 2010 18:03:47 +0000 David Zahn http://blog.ctnews.com/zahn/?p=177 http://blog.ctnews.com/zahn/2010/10/27/salary-success/feed/ 1 http://blog.ctnews.com/zahn/2010/10/20/will-health-insurance-hamstring-entrepreneurs/ http://blog.ctnews.com/zahn/2010/10/20/will-health-insurance-hamstring-entrepreneurs/#comments Wed, 20 Oct 2010 17:12:09 +0000 David Zahn http://blog.ctnews.com/zahn/?p=173 http://blog.ctnews.com/zahn/2010/10/20/will-health-insurance-hamstring-entrepreneurs/feed/ 0 http://blog.ctnews.com/zahn/2010/10/12/getting-a-handle-on-the-economy/ http://blog.ctnews.com/zahn/2010/10/12/getting-a-handle-on-the-economy/#comments Tue, 12 Oct 2010 14:30:45 +0000 David Zahn http://blog.ctnews.com/zahn/?p=169 http://blog.ctnews.com/zahn/2010/10/12/getting-a-handle-on-the-economy/feed/ 0 http://blog.ctnews.com/zahn/2010/10/07/sales-tracking-essentials/ http://blog.ctnews.com/zahn/2010/10/07/sales-tracking-essentials/#comments Thu, 07 Oct 2010 20:16:45 +0000 David Zahn http://blog.ctnews.com/zahn/?p=165 http://blog.ctnews.com/zahn/2010/10/07/sales-tracking-essentials/feed/ 0 http://blog.ctnews.com/zahn/2010/09/30/pain-to-train/ http://blog.ctnews.com/zahn/2010/09/30/pain-to-train/#comments Thu, 30 Sep 2010 17:14:31 +0000 David Zahn http://blog.ctnews.com/zahn/?p=163 http://blog.ctnews.com/zahn/2010/09/30/pain-to-train/feed/ 0 http://blog.ctnews.com/zahn/2010/09/22/folly-of-feedback/ http://blog.ctnews.com/zahn/2010/09/22/folly-of-feedback/#comments Wed, 22 Sep 2010 17:44:21 +0000 David Zahn http://blog.ctnews.com/zahn/?p=159 http://blog.ctnews.com/zahn/2010/09/22/folly-of-feedback/feed/ 0 http://blog.ctnews.com/zahn/2010/09/14/you-are-your-record/ http://blog.ctnews.com/zahn/2010/09/14/you-are-your-record/#comments Tue, 14 Sep 2010 14:02:21 +0000 David Zahn http://blog.ctnews.com/zahn/?p=146 http://blog.ctnews.com/zahn/2010/09/14/you-are-your-record/feed/ 0 http://blog.ctnews.com/zahn/2010/09/09/talent-spiders-on-the-web/ http://blog.ctnews.com/zahn/2010/09/09/talent-spiders-on-the-web/#comments Thu, 09 Sep 2010 17:30:40 +0000 David Zahn http://blog.ctnews.com/zahn/?p=153 http://blog.ctnews.com/zahn/2010/09/09/talent-spiders-on-the-web/feed/ 0 http://blog.ctnews.com/zahn/2010/09/01/nurse-purse-or-worse/ http://blog.ctnews.com/zahn/2010/09/01/nurse-purse-or-worse/#comments Wed, 01 Sep 2010 14:58:42 +0000 David Zahn http://blog.ctnews.com/zahn/?p=150 http://blog.ctnews.com/zahn/2010/09/01/nurse-purse-or-worse/feed/ 0 http://blog.ctnews.com/zahn/2010/08/16/is-stew-still-right/ http://blog.ctnews.com/zahn/2010/08/16/is-stew-still-right/#comments Mon, 16 Aug 2010 14:18:51 +0000 David Zahn http://blog.ctnews.com/zahn/?p=147 http://blog.ctnews.com/zahn/2010/08/16/is-stew-still-right/feed/ 0 http://blog.ctnews.com/zahn/2010/08/13/back-to-school-for-all/ http://blog.ctnews.com/zahn/2010/08/13/back-to-school-for-all/#comments Fri, 13 Aug 2010 18:57:27 +0000 David Zahn http://blog.ctnews.com/zahn/?p=142 http://blog.ctnews.com/zahn/2010/08/13/back-to-school-for-all/feed/ 0 http://blog.ctnews.com/zahn/2010/08/09/how-to-prevent-a-repeat/ http://blog.ctnews.com/zahn/2010/08/09/how-to-prevent-a-repeat/#comments Mon, 09 Aug 2010 13:19:46 +0000 David Zahn http://blog.ctnews.com/zahn/?p=138 http://blog.ctnews.com/zahn/2010/08/09/how-to-prevent-a-repeat/feed/ 0 http://blog.ctnews.com/zahn/2010/08/05/a-false-favre/ http://blog.ctnews.com/zahn/2010/08/05/a-false-favre/#comments Thu, 05 Aug 2010 15:27:15 +0000 David Zahn http://blog.ctnews.com/zahn/?p=134 http://blog.ctnews.com/zahn/2010/08/05/a-false-favre/feed/ 0 http://blog.ctnews.com/zahn/2010/07/28/running-the-relay-race/ http://blog.ctnews.com/zahn/2010/07/28/running-the-relay-race/#comments Wed, 28 Jul 2010 15:06:35 +0000 David Zahn http://blog.ctnews.com/zahn/?p=130 http://blog.ctnews.com/zahn/2010/07/28/running-the-relay-race/feed/ 0 http://blog.ctnews.com/zahn/2010/07/22/customer-service-continuation/ http://blog.ctnews.com/zahn/2010/07/22/customer-service-continuation/#comments Thu, 22 Jul 2010 14:54:38 +0000 David Zahn http://blog.ctnews.com/zahn/?p=127 http://blog.ctnews.com/zahn/2010/07/22/customer-service-continuation/feed/ 0 http://blog.ctnews.com/zahn/2010/07/19/business-is-not-immune-to-id-theft/ http://blog.ctnews.com/zahn/2010/07/19/business-is-not-immune-to-id-theft/#comments Mon, 19 Jul 2010 20:50:33 +0000 David Zahn http://blog.ctnews.com/zahn/?p=122 http://blog.ctnews.com/zahn/2010/07/19/business-is-not-immune-to-id-theft/feed/ 0 http://blog.ctnews.com/zahn/2010/07/08/business-is-not-a-hobby-2/ http://blog.ctnews.com/zahn/2010/07/08/business-is-not-a-hobby-2/#comments Thu, 08 Jul 2010 14:51:45 +0000 David Zahn http://blog.ctnews.com/zahn/?p=119 http://blog.ctnews.com/zahn/2010/07/08/business-is-not-a-hobby-2/feed/ 0 http://blog.ctnews.com/zahn/2010/07/07/public-power-uses-social-media-effectively/ http://blog.ctnews.com/zahn/2010/07/07/public-power-uses-social-media-effectively/#comments Wed, 07 Jul 2010 15:46:12 +0000 David Zahn http://blog.ctnews.com/zahn/?p=108 http://blog.ctnews.com/zahn/2010/07/07/public-power-uses-social-media-effectively/feed/ 0 http://blog.ctnews.com/zahn/2010/06/29/serious-side-of-fun/ http://blog.ctnews.com/zahn/2010/06/29/serious-side-of-fun/#comments Tue, 29 Jun 2010 16:08:52 +0000 David Zahn http://blog.ctnews.com/zahn/?p=111 http://blog.ctnews.com/zahn/2010/06/29/serious-side-of-fun/feed/ 0 http://blog.ctnews.com/zahn/2010/06/16/when-negatitivity-is-a-positive/ http://blog.ctnews.com/zahn/2010/06/16/when-negatitivity-is-a-positive/#comments Wed, 16 Jun 2010 13:33:31 +0000 David Zahn http://blog.ctnews.com/zahn/?p=104 http://blog.ctnews.com/zahn/2010/06/16/when-negatitivity-is-a-positive/feed/ 0 http://blog.ctnews.com/zahn/2010/06/11/everyday-counts-in-customer-service/ http://blog.ctnews.com/zahn/2010/06/11/everyday-counts-in-customer-service/#comments Fri, 11 Jun 2010 20:44:29 +0000 David Zahn http://blog.ctnews.com/zahn/?p=101 http://blog.ctnews.com/zahn/2010/06/11/everyday-counts-in-customer-service/feed/ 1 http://blog.ctnews.com/zahn/2010/05/28/sales-myths/ http://blog.ctnews.com/zahn/2010/05/28/sales-myths/#comments Fri, 28 May 2010 19:15:27 +0000 David Zahn http://blog.ctnews.com/zahn/?p=93 http://blog.ctnews.com/zahn/2010/05/28/sales-myths/feed/ 1 http://blog.ctnews.com/zahn/2010/05/25/finding-improvement-ideas/ http://blog.ctnews.com/zahn/2010/05/25/finding-improvement-ideas/#comments Tue, 25 May 2010 15:15:36 +0000 David Zahn http://blog.ctnews.com/zahn/?p=90 http://blog.ctnews.com/zahn/2010/05/25/finding-improvement-ideas/feed/ 0 http://blog.ctnews.com/zahn/2010/05/17/product-promotion-pause/ http://blog.ctnews.com/zahn/2010/05/17/product-promotion-pause/#comments Mon, 17 May 2010 13:44:48 +0000 David Zahn http://blog.ctnews.com/zahn/?p=87 http://blog.ctnews.com/zahn/2010/05/17/product-promotion-pause/feed/ 0 http://blog.ctnews.com/zahn/2010/05/07/having-what-it-takes/ http://blog.ctnews.com/zahn/2010/05/07/having-what-it-takes/#comments Fri, 07 May 2010 18:28:15 +0000 David Zahn http://blog.ctnews.com/zahn/?p=83 http://blog.ctnews.com/zahn/2010/05/07/having-what-it-takes/feed/ 0 http://blog.ctnews.com/zahn/2010/05/04/are-niches-ditches-or-riches/ http://blog.ctnews.com/zahn/2010/05/04/are-niches-ditches-or-riches/#comments Tue, 04 May 2010 18:59:25 +0000 David Zahn http://blog.ctnews.com/zahn/?p=76 http://blog.ctnews.com/zahn/2010/05/04/are-niches-ditches-or-riches/feed/ 1 http://blog.ctnews.com/zahn/2010/04/29/defining-the-customer/ http://blog.ctnews.com/zahn/2010/04/29/defining-the-customer/#comments Thu, 29 Apr 2010 15:17:07 +0000 David Zahn http://blog.ctnews.com/zahn/?p=77 http://blog.ctnews.com/zahn/2010/04/29/defining-the-customer/feed/ 0 http://blog.ctnews.com/zahn/2010/04/27/twitter-dee-twitter-dumb/ http://blog.ctnews.com/zahn/2010/04/27/twitter-dee-twitter-dumb/#comments Tue, 27 Apr 2010 13:35:27 +0000 David Zahn http://blog.ctnews.com/zahn/?p=72 http://blog.ctnews.com/zahn/2010/04/27/twitter-dee-twitter-dumb/feed/ 1 http://blog.ctnews.com/zahn/2010/04/23/what-wing-experts-know/ http://blog.ctnews.com/zahn/2010/04/23/what-wing-experts-know/#comments Fri, 23 Apr 2010 15:48:32 +0000 David Zahn http://blog.ctnews.com/zahn/?p=68 http://blog.ctnews.com/zahn/2010/04/23/what-wing-experts-know/feed/ 0 http://blog.ctnews.com/zahn/2010/04/19/time-for-the-turtles-to-stick-their-necks-out/ http://blog.ctnews.com/zahn/2010/04/19/time-for-the-turtles-to-stick-their-necks-out/#comments Mon, 19 Apr 2010 16:44:14 +0000 David Zahn http://blog.ctnews.com/zahn/?p=62 http://blog.ctnews.com/zahn/2010/04/19/time-for-the-turtles-to-stick-their-necks-out/feed/ 0 http://blog.ctnews.com/zahn/2010/04/08/college-grads-take-heed/ http://blog.ctnews.com/zahn/2010/04/08/college-grads-take-heed/#comments Thu, 08 Apr 2010 15:38:40 +0000 David Zahn http://blog.ctnews.com/zahn/?p=58 http://blog.ctnews.com/zahn/2010/04/08/college-grads-take-heed/feed/ 1 http://blog.ctnews.com/zahn/2010/04/07/are-you-blind-or-refuse-to-see/ http://blog.ctnews.com/zahn/2010/04/07/are-you-blind-or-refuse-to-see/#comments Wed, 07 Apr 2010 16:08:14 +0000 David Zahn http://blog.ctnews.com/zahn/?p=54 http://blog.ctnews.com/zahn/2010/04/07/are-you-blind-or-refuse-to-see/feed/ 0 http://blog.ctnews.com/zahn/2010/04/06/are-you-a-slacktivist/ http://blog.ctnews.com/zahn/2010/04/06/are-you-a-slacktivist/#comments Tue, 06 Apr 2010 15:05:56 +0000 David Zahn http://blog.ctnews.com/zahn/?p=51 http://blog.ctnews.com/zahn/2010/04/06/are-you-a-slacktivist/feed/ 0 http://blog.ctnews.com/zahn/2010/04/02/seek-to-offend/ http://blog.ctnews.com/zahn/2010/04/02/seek-to-offend/#comments Sat, 03 Apr 2010 00:28:04 +0000 David Zahn http://blog.ctnews.com/zahn/?p=48 http://blog.ctnews.com/zahn/2010/04/02/seek-to-offend/feed/ 0 http://blog.ctnews.com/zahn/2010/03/26/business-is-not-a-hobby/ http://blog.ctnews.com/zahn/2010/03/26/business-is-not-a-hobby/#comments Fri, 26 Mar 2010 14:11:14 +0000 David Zahn http://blog.ctnews.com/zahn/?p=45 http://blog.ctnews.com/zahn/2010/03/26/business-is-not-a-hobby/feed/ 0 http://blog.ctnews.com/zahn/2010/03/09/post-office-prescriptives/ http://blog.ctnews.com/zahn/2010/03/09/post-office-prescriptives/#comments Tue, 09 Mar 2010 16:58:47 +0000 David Zahn http://blog.ctnews.com/zahn/?p=40 http://blog.ctnews.com/zahn/2010/03/09/post-office-prescriptives/feed/ 0 http://blog.ctnews.com/zahn/2010/02/26/timeshare-tensions/ http://blog.ctnews.com/zahn/2010/02/26/timeshare-tensions/#comments Fri, 26 Feb 2010 13:44:43 +0000 David Zahn http://blog.ctnews.com/zahn/?p=37 http://blog.ctnews.com/zahn/2010/02/26/timeshare-tensions/feed/ 0 http://blog.ctnews.com/zahn/2010/02/25/branding-vegas-style/ http://blog.ctnews.com/zahn/2010/02/25/branding-vegas-style/#comments Thu, 25 Feb 2010 19:27:54 +0000 David Zahn http://blog.ctnews.com/zahn/?p=33 http://blog.ctnews.com/zahn/2010/02/25/branding-vegas-style/feed/ 1 http://blog.ctnews.com/zahn/2010/02/12/customer-complaint-handling/ http://blog.ctnews.com/zahn/2010/02/12/customer-complaint-handling/#comments Fri, 12 Feb 2010 18:32:08 +0000 David Zahn http://blog.ctnews.com/zahn/2010/02/12/customer-complaint-handling/ http://blog.ctnews.com/zahn/2010/02/12/customer-complaint-handling/feed/ 4 http://blog.ctnews.com/zahn/2010/02/09/results-or-activities/ http://blog.ctnews.com/zahn/2010/02/09/results-or-activities/#comments Tue, 09 Feb 2010 21:34:06 +0000 David Zahn http://blog.ctnews.com/zahn/2010/02/09/results-or-activities/ http://blog.ctnews.com/zahn/2010/02/09/results-or-activities/feed/ 0 http://blog.ctnews.com/zahn/2010/01/28/trade-show-selling/ http://blog.ctnews.com/zahn/2010/01/28/trade-show-selling/#comments Thu, 28 Jan 2010 20:24:47 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/28/trade-show-selling/ http://blog.ctnews.com/zahn/2010/01/28/trade-show-selling/feed/ 4 http://blog.ctnews.com/zahn/2010/01/26/customer-is-king/ http://blog.ctnews.com/zahn/2010/01/26/customer-is-king/#comments Tue, 26 Jan 2010 18:10:26 +0000 David Zahn http://blog.ctnews.com/zahn/?p=27 http://blog.ctnews.com/zahn/2010/01/26/customer-is-king/feed/ 2 http://blog.ctnews.com/zahn/2010/01/14/business-2020-hindsight-and-nbc/ http://blog.ctnews.com/zahn/2010/01/14/business-2020-hindsight-and-nbc/#comments Thu, 14 Jan 2010 18:09:55 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/14/business-2020-hindsight-and-nbc/ http://blog.ctnews.com/zahn/2010/01/14/business-2020-hindsight-and-nbc/feed/ 0 http://blog.ctnews.com/zahn/2010/01/12/personal-but-not-confidential/ http://blog.ctnews.com/zahn/2010/01/12/personal-but-not-confidential/#comments Tue, 12 Jan 2010 15:52:14 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/12/personal-but-not-confidential/ http://blog.ctnews.com/zahn/2010/01/12/personal-but-not-confidential/feed/ 0 http://blog.ctnews.com/zahn/2010/01/08/to-sir-with-love/ http://blog.ctnews.com/zahn/2010/01/08/to-sir-with-love/#comments Fri, 08 Jan 2010 18:56:13 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/08/to-sir-with-love/ http://blog.ctnews.com/zahn/2010/01/08/to-sir-with-love/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/being-the-best-you/ http://blog.ctnews.com/zahn/2010/01/05/being-the-best-you/#comments Tue, 05 Jan 2010 20:58:26 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/being-the-best-you/ http://blog.ctnews.com/zahn/2010/01/05/being-the-best-you/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/none-so-innovative-as-mom/ http://blog.ctnews.com/zahn/2010/01/05/none-so-innovative-as-mom/#comments Tue, 05 Jan 2010 18:20:33 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/none-so-innovative-as-mom/ http://blog.ctnews.com/zahn/2010/01/05/none-so-innovative-as-mom/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/marketing-message-maneuvers/ http://blog.ctnews.com/zahn/2010/01/05/marketing-message-maneuvers/#comments Tue, 05 Jan 2010 17:43:48 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/marketing-message-maneuvers/ http://blog.ctnews.com/zahn/2010/01/05/marketing-message-maneuvers/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/talk-amongst-yourselves/ http://blog.ctnews.com/zahn/2010/01/05/talk-amongst-yourselves/#comments Tue, 05 Jan 2010 17:40:55 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/talk-amongst-yourselves/ http://blog.ctnews.com/zahn/2010/01/05/talk-amongst-yourselves/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/establish-your-image/ http://blog.ctnews.com/zahn/2010/01/05/establish-your-image/#comments Tue, 05 Jan 2010 17:27:15 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/establish-your-image/ http://blog.ctnews.com/zahn/2010/01/05/establish-your-image/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/phoning-it-in/ http://blog.ctnews.com/zahn/2010/01/05/phoning-it-in/#comments Tue, 05 Jan 2010 17:21:22 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/phoning-it-in/ http://blog.ctnews.com/zahn/2010/01/05/phoning-it-in/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/selling-out-of-a-sale/ http://blog.ctnews.com/zahn/2010/01/05/selling-out-of-a-sale/#comments Tue, 05 Jan 2010 17:16:49 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/selling-out-of-a-sale/ http://blog.ctnews.com/zahn/2010/01/05/selling-out-of-a-sale/feed/ 0 http://blog.ctnews.com/zahn/2010/01/05/transparency-behavior-and-experience/ http://blog.ctnews.com/zahn/2010/01/05/transparency-behavior-and-experience/#comments Tue, 05 Jan 2010 17:14:43 +0000 David Zahn http://blog.ctnews.com/zahn/2010/01/05/transparency-behavior-and-experience/ http://blog.ctnews.com/zahn/2010/01/05/transparency-behavior-and-experience/feed/ 0 http://blog.ctnews.com/zahn/2009/12/22/to-friend-link-or-ignore/ http://blog.ctnews.com/zahn/2009/12/22/to-friend-link-or-ignore/#comments Tue, 22 Dec 2009 14:08:45 +0000 David Zahn http://blog.ctnews.com/zahn/2009/12/22/to-friend-link-or-ignore/ http://blog.ctnews.com/zahn/2009/12/22/to-friend-link-or-ignore/feed/ 0 http://blog.ctnews.com/zahn/2009/12/16/contract-conundrum/ http://blog.ctnews.com/zahn/2009/12/16/contract-conundrum/#comments Wed, 16 Dec 2009 20:50:00 +0000 David Zahn http://blog.ctnews.com/zahn/2009/12/16/contract-conundrum/ http://blog.ctnews.com/zahn/2009/12/16/contract-conundrum/feed/ 0 http://blog.ctnews.com/zahn/2009/12/15/deceiving-appearances/ http://blog.ctnews.com/zahn/2009/12/15/deceiving-appearances/#comments Tue, 15 Dec 2009 21:19:18 +0000 David Zahn http://blog.ctnews.com/zahn/2009/12/15/deceiving-appearances/ http://blog.ctnews.com/zahn/2009/12/15/deceiving-appearances/feed/ 0 http://blog.ctnews.com/zahn/2009/12/15/say-what/ http://blog.ctnews.com/zahn/2009/12/15/say-what/#comments Tue, 15 Dec 2009 20:51:18 +0000 David Zahn http://blog.ctnews.com/zahn/2009/12/15/say-what/ http://blog.ctnews.com/zahn/2009/12/15/say-what/feed/ 0