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Employers, Posts, and Privacy

When business professionals think of social media issues, they ordinarily focus on counseling recent college graduates to remove the posts of them in unflattering photos; engaging in illegal
Categories: General

Insurance Check-Up

The fourth quarter of the year is typically focused on preparing for the holiday rush in retail, ending the year on a strong note for deliveries before the end of the year to count in this year’s
Categories: General

Silver Ribbon Helps Those Without Silver Spoons

As shoppers and consumers, we often default to a belief that business owners are motivated by a single outcome – and that is profit. We assume that the reason business people get out of bed in the
Categories: General

Loyalty and MAGIC

It seems that nearly every conversation that transpires between manufacturers (brands) and retailers includes some acknowledgement of the need to build customer loyalty. The manufacturer wants to
Categories: General

Cap at Your Own Peril

Given that we are entering the fourth quarter of the year for those companies that work on a calendar year basis, now is the time when some clients contact me to talk about redesigning their sales
Categories: General

Community Connection Counts for Collision Specialists

As a viewer of Connecticut local television, you may have come across a very powerful commercial discussing the perils of texting and driving.  What makes this “public service announcement” seeming
Categories: General

Win-Win is Often Wrong Wrong

Talk to business executives and sales people across every industry and you will hear them sum up their approach to account management, sales, and negotiation as being focused on “win-win” outcomes.
Categories: General

Is Stevie Wonder Your Business Mentor?

When most people think of Stevie Wonder, they think of his amazing talent musically. However, very few of us think of Stevie Wonder as a person to turn to for business advice. While Stevie Wonder may
Categories: General