Why am I being Recorded?

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In speaking with business professionals still struggling with the slow return of the economy, one of the frustrations is in dealing with credit card companies, mortgage companies, or other lending institutions after the busines person has missed a payment. One of the more frequent annoyances they confront when dealing with certain organizations over the phone […] [Read More]
Categories: General

The Trust Tax

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The calendar indicates that this is the time of year when we are all expected to submit our personal income tax forms to the IRS (and by the way, if you have not done so yet, there is still time to go to http://www.irs.gov and download the appropriate forms).  And while many of us are […] [Read More]
Categories: General

Getting Oriented About Interviewing

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As a senior executive or even the owner of a business it may not occur to you to look at your company from the perspective of a prospective new job applicant.  You might perceive that you are far too busy for that, or that it is not you or the company that needs to impress […] [Read More]
Categories: General

Who Would Have Thunk It?

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Just a decade ago, we thought we were fairly progressive and self-congratulatory about our technology, position in the global economy, and strength of our educational system. Now, ten years later, and all of those are being called into question and reviewed for opportunities to catch up to other countries. In just that short of time, […] [Read More]
Categories: General

Cost vs. Investment

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By virtue of being a consultant to business, I am often put into a category by existing clients, prospects, and business associates that I would rather not be a part of – annoyance. While I fervently believe I have value to offer, and work hard to always refine the benefits of what I offer; there […] [Read More]
Categories: General

Nemo’s Reminder

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The last few days have been spent shoveling, plowing, scraping, sanding, and generally trying to undo the damage and inconvenience that a blizzard can cause. It likely is not top of mind for most of us to even try to think of what lessons we can take from this debilitating situation. However, there are very […] [Read More]
Categories: General

Training’s Tension

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For any business to succeed, employees must remain current on industry trends, new products, customer wants and needs, technological advances, internal policy changes, etc. In fact, nearly every employer or business executive will claim that their employees are their biggest asset. And yet, training is often one of the first things cut from budgets and […] [Read More]
Categories: General

Innovation’s Foundation

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At the core of every business’s strategy is uncovering the best ways to meet and anticipate their customer or shopper jobs or capabilities and integrate their products and services into that future vision.  Of course, to develop the strategy requires being able to look into the future and identify what current requirements will still be […] [Read More]
Categories: General